How does the business operate on a daily basis?
There are a team leader in each shop that manages day to day activities, such as overseeing baking, banking and sales.
Owner visits the shop during the week to do recons and order stock.
How are the clients attracted to the business?
Situated in busy mall and is well known brand to all consumers.
What Advertising/Marketing is carried out?
Advertising is done by the franchise on all media formats.
Does the business have any contract work?
Business has no signed contracts but do supply mines and NPO's in the area upon request.
What competition exists?
Supermarkets in the shopping centre.