How does the business operate on a daily basis?
Bookings are made via email or telephone. The rooms are well cleaned by the domestics , laundry service is available on request ,WI FI service to complete business tasks.
Regular clients often return due to the 5 star service , serene surroundings , home cooked meals and comfortable beds to sleep on.
How are the clients attracted to the business?
Warm hospitality & peacefulness . The owners pride themselves with the beautiful serene "natural " surroundings including a dam view providing calmness , gardens , living space , luxury rooms and excellent service. There are 6 rooms each one named after a bird specie from the area. Bird lovers can enjoy nature at its best .
What Advertising/Marketing is carried out?
Word of mouth is the main marketing tool .
Sign posts that are visible from the CBD area and major travel routes. All 4 entrances into the town advertise the guest house on approved municipal brown advertising boards. Social media , websites such as travel ground , trip advisor , facebook & advertising agencies. The guest house owns a personalised website address .
The Owner adds a personal touch by handing to the guests a branded note book & tissues. This is an excellent idea for advertising .
Does the business have any contract work?
What competition exists?
The only GRADED guesthouse in the area. Service and quality are of a high standard .
What are the seasonal trends?
Constant throughout the year - with January and december slightly quieter.