How does the business operate on a daily basis?
Business is run by owner and 6 staff, take booking via telephone and web enquiries, Housekeeping and general upkeep of the property get done daily. A fully equipped kitchen for a full English breakfast together with a fully stock bar and lounge area. General maintenance at the pool and patio area.
How are the clients attracted to the business?
Lodge is very well marketed and has been established for the last 16 years. Well known and supported in the area
What Advertising/Marketing is carried out?
Lodge is a member of the following: KZN tourism Ass, KWABABA, National Accommodation Ass, Affiliated to FEDHASA.
Lodge is very well known and supported in the area, has a professional web site in place for bookings. Lodge also advertised by social media, word of mouth.
Does the business have any contract work?
The lodge is very well supported by business delegates and corporate companies that visit in the area. The area attracts allot of business due to industrial development in the area. Repeat clients visit the lodge especially holiday makers and keen fishing enthusiasts.
What competition exists?
There are other guest houses and lodges in the area, this is a coastal area North KZN.
What are the seasonal trends?
Lodge is contact throughout the year, peaks during festive and holiday seasons.