How does the business operate on a daily basis?
The Owner oversees the daily operational management of the business.
Supported by a team of long serving and loyal staff.
How are the clients attracted to the business?
The business has been in town over 20 years and is long established and works with reputable builders who recommend them as the supplier of choice due to the known quality of the product that they supply, and their service levels.
What Advertising/Marketing is carried out?
Word of Mouth and Website are powerful contributors to the success of this business.
Does the business have any contract work?
Selected architects use this busines as a prefered supplier but no written contracts are in place.
What competition exists?
There are other similar businesses in the area, but not many of them deliver the quality of product and service that this business is known for.
What are the seasonal trends?
The seasonality of the business is predominately impacted by the builders holidays as the business closes over the Christmas period.
Most business's in these coastal towns experience a drop off of sales in the winter period relative to the summer.