How does the business operate on a daily basis?
The business is managed by a husband and wife. The husband manages new installation projects, his wife works as a receptionist, administration manager and manages the maintenance and repairs. The two staff members have been with the business for an extended period, they keep the vehicles with them overnight and go straight to their jobs each day.
How are the clients attracted to the business?
The business has an excellent reputation with repeat clientele.
What Advertising/Marketing is carried out?
There is an advert in a local newspaper every week, there is scope to increase the advertising and marketing.
Does the business have any contract work?
There are no contracts in place however the business works regularly with 15 body corporates and does ad hoc work for many more.
What competition exists?
There are smaller businesses however they many not be compliment and are not as established.
What are the seasonal trends?
The maintenance side of the business is busy all year, the installations close during the festive period.