How does the business operate on a daily basis?
The owner handles the stock control and finances, the receptionist the bookings and the therapists services the clients.
How are the clients attracted to the business?
They have very loyal customers. Some has been attending the Spa since they opened. They are fully booked for the holiday seasons long in advance.
What Advertising/Marketing is carried out?
Advertisements in the local community papers, very active facebook page, owner part of the business community.
Does the business have any contract work?
What competition exists?
No other Day Spa in the area. One other beautician but it is mainly a hair salon.
What are the seasonal trends?
Very busy over holiday periods, specifically December holidays