How does the business operate on a daily basis?
3rd party sales agency generates sales of new systems other sales through enquiries, etc. are dealt with in house. There is a team of installers, technicians, engineers assisting clients.
How are the clients attracted to the business?
Word of mouth, active sales through 3rd party, web, social media
What Advertising/Marketing is carried out?
Website, social media
Does the business have any contract work?
yes. Wireless contracts, VOIP as well as IT support at a fixed fee per seat.
What competition exists?
There are competitors. This company has built and developed an incredibly nice brand that stands out in the market place and thrives to differentiate itself through its service.
What are the seasonal trends?
It is quite steady. The turnover graph does not truly reflect this well as hardware sales spiked the turnovers in certain months but the hardware was sold at little margin.