How does the business operate on a daily basis?
Manufacture and wholesale of quality, individually handcrafted resin products. They supply well-branded tile retail outlets. . They produce to order at the factory: Bullnoses & LED Bullnoses, Pool copings & LED pool copings. Stones, Pebbles & mosaics, Skirtings, Step tile, LED bullnoses, LED copings. The production cylcle: Clients place orders directly with HO. Production is planned according to orders received and the available stock in the factory and estimated delivery dates are determined, usually within 7 days. Job cards and recipes are produced and allocated to a production team. Finished goods are packaged and prepared to distribution and the client is invoiced. Products are distributed by courier to various outlying locations within South Africa, Namibia and Zimbabwe.
How are the clients attracted to the business?
Training representatives at the retail stores.
Representatives actively promotes the product to customers.
What Advertising/Marketing is carried out?
Direct marketing is performed on a national basis. Customers are visited on a regluar basis and training is offered regularly. Regular Email marketing is done.
Does the business have any contract work?
Not regular contracts.
What competition exists?
This business is the only company producing tiles of this nature in South Africa.
What are the seasonal trends?
Turnover is less during the building industry closure season.