How does the business operate on a daily basis?
The business has a Factory Manager and an administration team in place which take care of the day to day operations which are overseen by the owners .The Factory Manager is also responsible for maintenance to the machinery and minor repair work .
How are the clients attracted to the business?
Presently clients are attracted to the business through referrals ,leveraging on reputation of the business within the industry in South Africa and parts of Africa . The business primarily services chain store and wholesale groups with supplier agreements in place .
What Advertising/Marketing is carried out?
Cold calling is the only form of marketing and advertising carried out by the business . Herein lies a massive opportunity .
Does the business have any contract work?
Yes ,the business has Supplier Agreements in place with specific chain stores and wholesaler groups .
What competition exists?
There are approximately 10 manufacturers nationally utilizing full saponification methods .
What are the seasonal trends?
The factory is busy all year round with spikes in sales during the December period owing to demand from retail.