How does the business operate on a daily basis?
There are managers in the business, each working shifts. They will open the store and start the preparations. The managers are also responsible to cash-up and close the store.
The owner also has a lady who assists her with the administration of the business .
The business is mostly manager operated with limited owner involvement as they own several other stores. The owner is responsible for the general management of the financials, staff issues, ordering and making payments.
How are the clients attracted to the business?
The business is well-known in the area service good quality food.
There are also signage boards on major roads in the area for more advertising.
What Advertising/Marketing is carried out?
The Franchisor does marketing on a group basis.
What competition exists?
There is no direct competition in the shopping centre servicing the same menu.
What are the seasonal trends?
During the school holidays business seems to be a bit slower.