How does the business operate on a daily basis?
Existing (many top SA Co's), newly approached, SETA forwarded or walk-in clients are booked onto training programmes aligned to their needs. The training staff conduct the training via classroom, hands-on, or online computer training, whereafter evaluation & certification occurs.
How are the clients attracted to the business?
The well established & known business easily retains existing clients, while new training interventions/programmes, interlinkages with Corporates/SETA's, & the website, ensure new trainees.
What Advertising/Marketing is carried out?
The Website is quite comprehensive
Does the business have any contract work?
No - but it does have regular clientele that sign 2-6 month SLA's
What competition exists?
Durban competitors are mainly in-house operations rather than true competitors.
What are the seasonal trends?
Mid year is generally higher and Dec the lowest