How does the business operate on a daily basis?
The manager opens and closes most of the time. Sometimes the owner opens and close. Clients bring in their dry cleaning, washing for washing and ironing, tailoring and shoe repairs.. The business also do carpet cleaning.
How are the clients attracted to the business?
The shop has regular clients and the business has been in operation for 22 years and is well known. Sign board is also prominent and the business is located in a shopping centre.
What Advertising/Marketing is carried out?
No advertising or marketing is being done due to the large and regular client base.
Does the business have any contract work?
The shop has a regular client base which was built up over the years. Some washing and ironing are being done for restaurants and 6 other laundries are bringing their dry cleaning to be done at this shop.
What competition exists?
There is another dry cleaner and laundry in the area.
What are the seasonal trends?
Very steady turnover throughout the year as seen in the management accounts.