How does the business operate on a daily basis?
The business has teams of qualified personnel who perform installation against quotations and who respond to breakdowns.
How are the clients attracted to the business?
Mostly word of mouth and returning "old" clients. An aggresive google add campaign has had a positive effect on the business.
What Advertising/Marketing is carried out?
Little advertising is carried out . Google add campaign and Yellow pages.
Does the business have any contract work?
No written contracts exist however there are extensive long standing verbal agreements in place with corporate clients which have been cemented over the years by excellent service and competitive pricing.
What competition exists?
3 x Key cutters in the same town
2 x Locksmiths in adjacent towns
What are the seasonal trends?
The business is busy throughout the year.