How does the business operate on a daily basis?
They start their day with a team meeting to discuss the key activities of the previous day, action plan all urgent items and other activities for the day.
The Process followed for each recruiting specification is as follows:
- Receipt of a detailed Job description â Qualify the spec with the client and obtain other key information regarding the position.
-Advertise â media and online (immediate)
-Source candidates from internal and external databases d) Screen online response.
-Conduct outcomes-based interviews with suitable candidates
-Conduct employment, character, reference and qualification checks and verifications.
-Present short-list of VCâs to client wit summary skill set and suitability.
-Co-ordinate all client interviewed and comprehensive briefing of candidates
-Debrief interviewed candidates and facilitate structuring of offers
-Customer care activities and Mentoring Programmes for placed candidates
Monitoring and supervision is provided at every stage of the process to ensure service quality and delivery.
How are the clients attracted to the business?
Business development is an on an ongoing exercise by marketing their services to new and prospective corporate clients. Their tender engagements have also proven to be very successful where a larger number of their clients have being acquired through this process.
Does the business have any contract work?
YES, contract work has been secured via fixed period tender bids which the business had tendered for and was successful. The business has several current contracts with a maximum period of three years. The majority of the contracts that they hold have been in place for over ten years and have been renewed after every three years due to the quality of the business's service delivery.
What competition exists?
Although there are a number of agencies in the market, this business competes only with the top end of the market. However due to the areas of their specialisation in their industry and the expertise held by the team, they believe that they outplace their competion when it comes to those very specific areas.
What are the seasonal trends?
Recruitment during the year is fairly stable but slows down during the December and January periods. This tends to pick up after the financial year end (March) where corporate budgets become available and resourcing needs increases to support strategic plans of the many corporates.