How does the business operate on a daily basis?
The Legal Practitioner and Consultant attends to the following on a regular, if not daily basis:
Check Court rolls for cases and hearings to attend. Prepare for case hearings the next day.
Attend to case management hearings and trial at the Magistrate and High Court
Do filing of pleadings and documents on the e-justice system
Drafting correspondence, Will, Pleadings and the like
Liaise with opposing counsel on probable settlements out of Court
Consult with Advocates
Attend to files coming out of pending for follow up
Consultations with Clients and registering new Clients (where necessary)
Provide feedback to Clients regarding their matters
Post fees to Clients accounts
Follow up on debt collections of the firms debtors
Prepare liquor licences, transfer documents, bond registration documents and the like
Attend to the Deeds office
See to general office administration
How are the clients attracted to the business?
Being a small firm means that Clients get specialized individual attention to their matters. Matters are not passed on to junior staff members to handle, which is always the case at larger firms. The Director and Consultant are senior counsel and hence have vast experience in all fields of law. Furthermore, as the firm was established in 1989 and has consistently delivered a good service and hence having a good reputation in the market, the Client basis is very large, especially as Clients always return to the firm for new matters.
What Advertising/Marketing is carried out?
Same is limited in the legal fraternity, however we advertise by way of our website, local papers and word of mouth.
Does the business have any contract work?
Yes, we are on the legal panels of Santam, Municipal Council of Windhoek, Trustco, Namibia National Housing Enterprise, First Capital and Legal Aid.
What competition exists?
All other Legal Firms.
What are the seasonal trends?
Usually from August to November the business experience a high influx of Clients and revenue. Furthermore, as prescribed by law no party may serve pleadings and the High Court/Deeds Office is closed from 15 December until 15 January of each year. During this period the income of the business is usually less.