How does the business operate on a daily basis?
The business caters to customer vehicles that require minor and major service for the day. They are booked in, checked or diagnosed for parts needed, if there are any required, they are then ordered. Customers are notified of cost involved. Once vehicles are completed, they are collected by owners.
How are the clients attracted to the business?
Marketing by Franchise Head office. There are signs on the street view.
What Advertising/Marketing is carried out?
The owner has google ads for the website,he also advertises on Facebook and puts out flyers in and around the area.
Does the business have any contract work?
There is currently 1 fleet contract that they work on from time to time.
What competition exists?
There are some repair workshops in the area, however they are privately owned and no franchised ones.
What are the seasonal trends?
The business is busiest from November to January when people require their vehicles to be in good working order for the holiday season. During the other months, there is occasional servicing or sales of parts in stock.