How does the business operate on a daily basis?
There is a very well structured team in place, from the Managing Director down to all levels.
How are the clients attracted to the business?
The business is very well known in the region and much of the work is repeat work for customers. They do some advertising and have a representative out on the road who specifies and quotes as required.
What Advertising/Marketing is carried out?
Little marketing is necessary as the business maintains pipeline orders for months in advance. The Representative specifying and quoting also generates significant business.
Does the business have any contract work?
No, but they have many regular clients.
What competition exists?
There are other similar businesses, but not as well entrenched or operating at the same level as this one.
What are the seasonal trends?
Seasonality is not very predominant in this business despite it being in the Garden Route.