How does the business operate on a daily basis?
The owner is involved in the business on a daily basis, scheduling call-outs, handling all administrative tasks and general management of the business.
One of the staff members can attend to some managerial duties when his not there.
How are the clients attracted to the business?
The business is well known in the area and has been established for almost 30 years.
They provide good quality and efficient service therefor get a great deal of return clients.
What Advertising/Marketing is carried out?
The business has a website which and make use of Google Adwords to market his business.
Does the business have any contract work?
The business has a few large clients which he assists on a regular basis which includes property rental companies and other businesses which are longstanding clients with the business.
What competition exists?
There are two other locksmiths in the area.
The owner does not see them as competition and they would refer work to each other when needed.
What are the seasonal trends?
None could be perceived.