How does the business operate on a daily basis?
The owner open and close the doors daily, Monday to Friday form 7.30 till 5.00.
How are the clients attracted to the business?
People are always referred to this business when looking for garden and forest equipment and also equipment to hire. They also service all equipment for the local municipality and Correctional service.
Excellent service and only distributors in this area for STHIL and HUSQVARNA
What Advertising/Marketing is carried out?
No formal marketing is done, the do rely on word of mouth. Some months The "agent" will advertise in the news papers.
Does the business have any contract work?
Yes: SSK, Municipality
What competition exists?
Only 1, but do have a good working relationship. The focus is however more on repair and maintenance since the profit margin on these services are substantially higher than on sales. Even when selling new equipment their focus is on retaining the customer for future repair and maintenance
What are the seasonal trends?