How does the business operate on a daily basis?
The owner is there daily on site and makes sure that all aspects of the business is flowing. He has a manager per site and a good computerized system in place to make business management easier.
How are the clients attracted to the business?
A well local supporting client base and word of mouth about their service contribute to the attraction of clients. A good client base is established.
What Advertising/Marketing is carried out?
Franchise holder does most of the marketing but a good local store marketing plan will have a good increase in service.
Does the business have any contract work?
None. But dealerships in the area use them exclusively.
What competition exists?
None we know of
What are the seasonal trends?
Busy right through the year but summer months show a tendency to be more active.