How does the business operate on a daily basis?
Customers either phone in to place orders/enquire on product offerings or via the website request contact to be made for an enquiry.
How are the clients attracted to the business?
Through the website & word of mouth - been around for a long time and well respected/known in the industry.
What Advertising/Marketing is carried out?
Very little paid advertiing mediums is conducted, except through the company's website. The odd flyers are done at periodic intervals.
A lot of the business is repeat business.
Does the business have any contract work?
What competition exists?
Quite a few businesses operate in the same sphere in the East London area, so competition is definitely a factor when it comes to pricing on quotes/tenders.
What are the seasonal trends?
No real season trends, although January is quiter as people get back to work after their Xmas break.