How does the business operate on a daily basis?
Owner run with three managers, the owner spends generally from 08:30 till 13:00 (14:00) in the business on a daily basis, which looks after the rush period
How are the clients attracted to the business?
Very well known
What Advertising/Marketing is carried out?
Does the business have any contract work?
What competition exists?
The regular as in any mall
What are the seasonal trends?
School holidays are busy, as well as when it is raining or cold.
December and July are the peak months in the business