How does the business operate on a daily basis?
New clients log or call in enquiries. These are priced and followed through. When contract concluded and client has paid, then tutor is arranged.
On an ongoing basis - ensure tutors provide lessons, feedback from clients, pay tutors for lessons provided.
How are the clients attracted to the business?
Referral, word of mouth, advertising and marketing.
What Advertising/Marketing is carried out?
Mainly online media marketing.
What competition exists?
There are various other tutor agencies but it a huge market.
What are the seasonal trends?
Activity mostly follows school terms, slower during holidays.